The Business Operations role at Sched demands a distinctive blend of qualifications and skills, essential for navigating the intricate terrain of SaaS, a fully-remote workforce, and customers located across the globe.
While technical proficiency holds its significance, the hallmark of a thriving Business Operations Specialist lies in the fusion of outstanding communication prowess, robust interpersonal aptitude, and a natural talent for creative problem-solving.
Your role is responsible, but not limited to, the following:
- Administration (40%) – Work with accounting partners to ensure they have what they need in regards to taxes and financial reporting. Create SOPs and business mapping for essential company processes. Own the administration and centralization of all tools and systems.
- Operational Excellence (30%) – Oversee the management of contracts and maintain a central repository for important documents. Act as a point of contact for internal and external stakeholders regarding compliance, tools, and administrative matters. Continuously review and improve processes related to operational and administrative functions.
- Compliance Management (30%) – Ensure company is up to date with all industry-specific compliance (GDPR, CCPA, PCI, etc.). Partner with the PEO on all employer compliance.