As a small team, we help most of our users via email and a contact form, and schedule calls with customers when needed.
Please don’t misunderstand this as any lack of interest! We’d love to answer your questions. We know the decision to omit immediate phone support is unusual, but after experimenting with different approaches, we’ve found that starting with email enables us to provide the fastest response. We focus on providing fast and high quality responses by email, so you’re always talking to a human that can help firsthand. If it is a matter that cannot be resolved over email, we will most certainly give you a call.
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