Ali Trinidad

Ali leads Customer Support Operations at Sched, where she combines a passion for helping people with a drive for improving the way teams work. She focuses on creating efficient, scalable processes that enable the support team to deliver outstanding customer experiences while continuing to grow and succeed.

Before joining Sched, Ali gained experience across Customer Support, Export and Import logistics, and Human Resources Administration in the Philippines. Those roles gave her a broad operational foundation and reinforced her belief that great customer experiences begin with empowered teams and thoughtful processes.