Sched's COVID-19 Response
This time presents us with change, challenge, and opportunity, especially for those involved in organizing events. Much like all of you, Sched is looking at how the world of events is changing. We want to be of service to you, and hope this information can help point you in the right direction. Please reach out to us if you would like help with anything.
Virtual Events
Learn about running an online / virtual event on Sched.
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Updates
Learn about new features that we have released.
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Contact Us
Please reach out if you need help with anything.
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FAQs
Can I run my event as an online / virtual event?
Yes. Your event can be easily transitioned to a virtual event. Learn more at sched.com/virtual
How do I reschedule my Sched event?
Please send an email to support@sched.com. Include the subject line ‘Date Change’, your new event dates as well as the URL / link for your Sched Event site. For example – ‘Date Change, example2020.sched.com, Sept 27 2020 – Sept 30 2020’
Can I get a credit / refund for a cancelled event?
Yes, we provide credits for events cancelled due to COVID-19. You can also reschedule your event dates through the rest of 2021, at no additional cost or fees. Please contact us if you would like to discuss your situation. We’re here to help in whatever way we can.
Resources
Mass Gatherings and COVID-19
The World Health Organization (WHO) has outlined key planning considerations for organizers of mass gatherings in the context of the COVID-19 outbreak.
Gatherings and Community Events
The U.S. Centers for Disease Control and Prevention guidance for gatherings and community events on how to plan, prepare and respond to COVID-19.
Our Commitment
We believe in the power of events to bring people together, spread ideas, create life changing experiences and ultimately improve societies. We are dedicated to helping you bring these events to life through our products and services. We want to be of service to you so please tell us how we can best serve you now and in the future.
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