Support Center

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Video Tutorials

How to Add Sessions (Event Planners)
Web Tour For Attendees
App Tour for Attendees
Customize Your Session Type Colors
Messaging Your Event Participants:
Create and Set Up Your Event
Manually Add, Remove and Transfer Sched Tickets
View and Manage Your Schedule

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Getting Started

Privacy Controls
Add Your Team as Admins
Add Sessions to Your Schedule
Add Speakers and Sponsors
Customize Your Site Appearance
Add Attendees
Messaging
Duplicate Past Event
Timezone Settings
Enabling Chat
Attendee Guide and Experience
A Simplified ‘Getting Started’ Guide for Event Planners
Support FAQ
Organizations Section

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Adding Sessions

Maps and Venues
Custom and Default Session Fields
Adding and Importing Sessions
Reusing Sessions From Past Events
Sched’s Built in Feedback Form
Venue and Speaker Conflicts
Adding Session Tags
Collecting Feedback with Surveys
Private or Secret Sessions

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Virtual and Hybrid Events

Time Zones
Using Zoom With Sched
Video / Webinar Content
Attendee Networking

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Managing Registration

Event Registration – Sched
Event Registration – External Process
Session Registration
Setting Up Paid Registration (Stripe Configuration)
Guest Checkout in Sched: How It Works
Sched-Ticketing

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Managing Attendees

Privacy Controls
Add Attendees
Attendee Schedule: Add and Withdraw
Session Attendance: Enroll and Withdraw
Messages
Schedule Reminder
Welcome Invites
Merge Duplicate Profiles
Send Push Notifications
How to Manually Add, Remove, or Transfer a Ticket in Sched
Using People Tags in Your Event
Batch or Bulk Enroll Attendees
Professional Development (PD) Hours

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Managing Sponsors

Sort Sponsors Into Levels
Add Sponsors and Exhibitors
Sponsor Branding
Lead Capture & Lead Retrieval Guide

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Managing Speakers

Moderators
Let Speakers Email Attendees
Let Speakers Upload Presentations and Files
Let Speakers Edit Session Descriptions
Let Speakers Edit Their Profile
Sort Speakers
Add Speakers
Reusing Participants from Past Events
Let Speakers View Their Feedback
Let Speakers View Full Attendance Roster
Add Speakers As Moderators
Call For Papers

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Call For Papers

Call for Papers FAQ
How to Get the Form Embed Code
How to Access CFP Portal
Forms Section
Create New Form and Duplicate Form
Messaging Applicants and Reviewers in CFP
Application Section
Reviewer Groups

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Customizing Your Website + App

Customize Your Emails
Header, Footer, and Background
Session Types
Custom CSS
Display Speaker Names in Session Titles
Branding Your Mobile App
Embed In Your Site
Digital Signage
Rename Your Event
Page Management
Renaming Section

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Native

Branding Your Mobile App
Native Apps for iPhone and Android
Apple and Google Developer Accounts
Applying for Developer Accounts

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Reports & Exports

Print Attendance Lists
Print Attendee Schedules
Print Venue Signs
Reports
Data
Print Speaker Schedules
Badge Printing
Ticket and Coupon Report
Google Analytics

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Subscriptions & Billing

Non-Profit & Education
Manage Your Subscription
Plans & Pricing

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Eventbrite Integration

Set Up Eventbrite
Ticket Rules
Email Ticket Holders
Ticket Transfers, Refunds and Cancellations
Check-in App
Ticket Warnings
Event Registration – Eventbrite

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Attendee Guides

Transfer Your Ticket
Your Event Schedule: Email, Print, and Sync with Google, Apple, or Outlook
Register For An Event
Manage Profile & Sched Account
Event Chat
Manage Event Schedule / Agenda
Self Check-In
Attendee QR Code
Attendee Networking & My Contacts
How to Register Using Guest Checkout in Sched
How to Earn Professional Development (PD) Hours

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Speaker Tools

Upload Presentations and Files
Print Attendance List
Email Attendees
Edit Session Description
View Session Feedback
Speaker Tools

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Attendance Management

Check-in App
Enable Self Check-In
Event & Session Check-In Guide

View Categories

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Support
Attendance Management

Attendance Management

Check-in App
Enable Self Check-In
Event & Session Check-In Guide