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Once your attendance settings are in place, customize Eventbrite to work best with the integration.
Learn how to Integrate Eventbrite to Sched.
1. Go to the Sched Control Panel > Registration Tab.
2. Click Tickets > Eventbrite > Continue
3. Select Connect to Eventbrite > Login to your Eventbrite Account(If you haven’t yet) > Allow.
4. After logging in, Select which events to import and click Continue. You can sync in registrants from up to three separate Eventbrite pages.
5. Review the ticket types and number of tickets to be imported. Click Continue.
Note: Ticket holders will not be imported until you’re ready to go live and enable the sync.
6. Once you’re ready for attendees to register for sessions, click Enable Eventbrite Sync to go live. Your existing registrants will be imported and sent an email to log in. Future registrants will be redirected to Sched after their purchase. They will also receive the email to set a password so they can log in again later.
Each ticket holder needs a profile with a unique email address to create a custom schedule on Sched.
Attendees that buy many tickets, can enter email addresses for all tickets during checkout. After the purchase is complete, the buyer is logged into Sched and other ticket-holders receive an email to login.
By default, Eventbrite does not require information for each ticket holder. You must update this setting in your Eventbrite Control Panel.
If you have the Reserve or Native plan, attendees with many tickets of the same kind can reserve spots for all tickets.
Inform your attendees that each ticket holder needs a unique email address in order to sign up for sessions.
Enable registration transfers so attendees can transfer a ticket to a friend. This comes in handy if they won’t be attending anymore or if they assign many tickets to themselves. Letting attendees handle transfers on their own cuts down on your support requests.
This will allow ticket holders to update the information on their ticket to a new name and email address.
If you don’t want to allow transfers, include an email address / phone number on Eventbrite or the confirmation so attendees can contact you.
Once you’re ready for attendees to register for sessions, click “Enable Eventbrite Sync” to go live. Your existing registrants will be imported and sent an email to login. Future registrants will be redirected to Sched after their purchase. They will also receive the email to set a password so they can log in again later.
Here’s a sample of the email your attendees receive:
A tickets tab will now appear on your Sched site:
If your Eventbrite event is set to private, the tickets tab will not display.
Please note: After sync has started, the Eventbrite Order Confirmation will show the redirect URL back to Sched. This should never be modified, or the redirect to Sched won’t work anymore.
When you made changes from Eventbrite, Event Organizers need to disconnect and reconnect Eventbrite from Sched to see changes.
Note: Disconnecting your Eventbrite event will erase your ticket rules, so it would be best to document or screenshot these prior to disconnection.
You can sell add-on tickets (e.g. parking passes, camping reservations, merchandise, carbon offset, etc.) through Eventbrite along with other tickets to your event. These items will behave like all other tickets, where ticket purchasers will be imported into Sched as attendees, with their add-on items included.
Find out more about adding add-ons on Eventbrite here.
1. How frequent does Eventbrite Sync?
It might take up to 4 hrs to fully sync the 1st time then every 15 minutes afterwards.
2. I made some edits to the tickets from Eventbrite(Added/Deleted a new ticket, change the ticket name) and it’s not syncing.
When changes are made in Eventbrite, you need to disconnect and reconnect the Eventbrite from Sched completely to see the changes. Please see the note above regarding disconnecting your Eventbrite event when using ticket rules.
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