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Once your attendance settings are in place, customize Eventbrite to work best with the integration.
Disable account signup to ensure only Eventbrite ticket-holders can sign into your event.
Each ticket holder needs a profile with a unique email address to create a custom schedule on Sched.
Attendees that buy many tickets, can enter email addresses for all tickets during checkout. After the purchase is complete, the buyer is logged into Sched and other ticket-holders receive an email to login.
By default, Eventbrite does not require information for each ticket holder. You must update this setting in your Eventbrite Control Panel.
If you have the Reserve or Native plan, attendees with many tickets of the same kind can reserve spots for all tickets.
Inform your attendees that each ticket holder needs a unique email address in order to sign up for sessions.
Enable registration transfers so attendees can transfer a ticket to a friend. This comes in handy if they won’t be attending anymore or if they assign many tickets to themselves. Letting attendees handle transfers on their own cuts down on your support requests.
This will allow ticket holders to update the information on their ticket to a new name and email address.
If you don’t want to allow transfers, include an email address / phone number on Eventbrite or the confirmation so attendees can contact you.
Set your Eventbrite page to live before connecting it to Sched. If you’re not ready to sell tickets, you can set your ticket on-sale dates to the future.
Attendees are redirected to Sched after purchasing a ticket. You can edit the message that shows on the confirmation page.
Once you’re ready for attendees to register for sessions, click “Enable Eventbrite Sync” to go live. Your existing registrants will be imported and sent an email to login. Future registrants will be redirected to Sched after their purchase. They will also receive the email to set a password so they can log in again later.
Here’s a sample of the email your attendees receive:
Customizing Your Welcome Email
A tickets tab will now appear on your Sched site:
If your Eventbrite event is set to private, the tickets tab will not display.
Please note: After sync has started, the Eventbrite Order Confirmation will show the redirect URL back to Sched. This should never be modified, or the redirect to Sched won’t work anymore.
You can disable the Sched welcome sent to attendees after you sync Eventbrite.
Attendees can activate their Sched profile using their email address and order number.
You can sell add-on tickets (e.g. parking passes, camping reservations, merchandise, carbon offset, etc.) through Eventbrite along with other tickets to your event. These items will behave like all other tickets, where ticket purchasers will be imported into Sched as attendees, with their add-on items included.
Find out more about adding add-ons on Eventbrite here.