Once added to your event attendee can add sessions to their personal schedule. Below are the options for managing your session registration. Customize your registration experience with capacities, waitlists, disabling double booking and freezing schedules in-place. Manage these registration options on Settings.
Note: These features are available on our Plus and Premium Plans. Contact us if you would like to upgrade your plan.
All sessions have unlimited capacity by default. You can set a capacity to limit the attendance of any session. This will also activate the attendance/waitlist features.
Note: For virtual and hybrid events, we recommend using the following privacy settings if setting session capacities:
Maximize session attendance with optional waitlisting. Attendees who try to add a session at capacity are given the option to join the waitlist. Enable waitlisting and customize the pop-up message on Settings => General.
Your attendees will display in the order they have been added to the waitlist in your sessions details.
When an attendee enrolled in the session removes it from their schedule, the first person on the waitlist is automatically added to the session and sent an email notification.
By default, attendees can add overlapping sessions to their personal agenda. On Reserve and Native, use this setting to prevent attendees from adding sessions occurring at the same time. (Note: Disabling double booking is not retroactive.)
On Settings => General, toggle off “Allow double booking in the same time slot.”
On Reserve and Native, set a session’s capacity when editing a session or importing the schedule spreadsheet (Column H). See attendance numbers and capacities for sessions on Schedule => Sessions.
When a session capacity is set, a special label shows up to let attendees know there’s limited space and when the session’s filling up.
Sessions with a set capacity are labeled “Limited.” Sessions that are 75% full are labeled “Filling,” and sessions that have hit capacity are marked “Full.” You can rename these labels or remove them completely on Settings => General.
For better planning, you can lock attendee schedules in place. Attendees won’t be able to add or remove anything from their schedule. Admins can still make changes to schedules from your control panel. Go to Settings => General and check the box for “Freeze attendee schedules from changes.”
A notice on your event page indicates schedules are final and locked from changes. Attendees will be unable to add or remove sessions from their schedule.