Transfer Your Eventbrite Ticket

Sched requires each ticket holder to have a unique email address to create a schedule. If you’ve used the same email for multiple tickets or need to transfer a ticket to a friend, follow these instructions.


Transfer One Ticket

  1. Log in to your Sched event account.
  2. Click the link to transfer your extra tickets.
  3. Tranfer ticket prompt

  4. You will be taken to your Eventbrite order. Click “Edit” to update the ticket holder information.
  5. Edit EB Ticket 2

  6. Update the name and email. Please note, both the name and email must be changed for the ticket to transfer successfully. Check the box to send a confirmation email with the ticket/registration information.
  7. Send Confirmation Email

  8. Save your changes. Sched syncs frequently to pull in ticket reassignments and transfers. Within 30 minutes, the person you transferred your ticket to will receive a new confirmation email from Eventbrite & Sched.

The updated ticket holder will receive an email from Sched that looks like this:
Ticket transfer email
If the new ticket holder does not receive the email within 30 minutes, please have them trying searching their email for Sched.com, sometimes the email invite goes to the bulk/spam folder.


Transfer Entire Eventbrite Order

  1. Log in to your Eventbrite account. You can log in from the Order Confirmation email or at Eventbrite.com.
  2. Go to Tickets.
  3. Select the event you’d like to update.
  4. Click “Edit.” If you don’t see an “Edit” link, the event organizer has disabled attendees’ ability to change order information. You can send a message to the organizer by selecting the “Contact the Organizer” button.
  5. Eventbrite Edit

  6. Update the name and email. Check the box to send the new attendee a confirmation email with all the ticket/registration information they’ll need.
  7. Save your changes. Sched syncs frequently to pull in ticket reassignments and transfers. Within 15 minutes, the person you transferred your ticket to will receive a new confirmation email from Eventbrite & Sched.